All work undertaken by Engine Rooms is subject to the following terms of business, unless otherwise agreed in writing.

  1. Any quotation is valid for one month from the date of submission. Thereafter the Studios reserve the right to revise the quotation.
  2. The fees quoted are for the hire of Engine Rooms as set out in the specification; any changes made at the client’s request may result in additional fees. Out-of-pocket expenses incur a charge of 20%.
  3. Unless the contrary is stated in the quotation, the fees quoted are subject to the addition of VAT at the appropriate rate in accordance with H.M. Customs and Excise regulations.
  4. The fees quoted will be invoiced 100% on completion.
  5. Terms of payment are 30 days from date of invoice unless stated otherwise.
  6. Visits to clients and consultation beyond the normal project remit will be charged to the client on a pro rata basis at the discretion of the Studios.
  7. The Studios cannot accept responsibility for delays caused by weather, transport difficulties, industrial action, demonstrations, terrorist action or other circumstances beyond its control.
  8. The Studios reserves the right to adjust the fee and the date of completion in the event of subsequent alteration of the agreed specification.
  9. The studios reserve the right to charge a minimum fee for studio hire – details of which are listed on the studio rates, and if applicable, will be quoted at the time of booking.
  10. In the absence of any agreement to the contrary, research specifications and proposals provided by the Studios at the request of a client when the Company receives neither the commission nor payment for the proposals, remain the property of the client or the Studios respectively. Their contents may not be revealed to third parties without permission.
  11. In the event of any dispute arising as a result of a booking, the maximum liability awarded by the Studios shall be equal to and no more than the value of the hire fee for the booking.
  12. The Studios shall in no circumstances be liable for any failure or defective working of audio or visual equipment or for any subsequent cost incurred.
  13. Audio recordings will be stored on file for 4 weeks unless stated or requested otherwise.
  14. Respondent data will not be disclosed to a client. In the event this clause is waived, Terms and Conditions of the agreement will be noted in writing.
  15. Respondent profiles and stimulus will be destroyed within 48 hours post booking unless instructed otherwise.
  16. In the event of fieldwork or studio hire being postponed or cancelled after commissioning (i.e. confirmation of booking), cancellation fees will be charged at the following rates:

Within 7 working days                     100%

8 – 14 working days                        50%

15 – 28 working days                       20%


  1. Please note that a working day is any working day from Monday to Friday: 9.00am – 5.00pm.


  1. The Studios will not charge if the studio can be resold for the same date/s at a similar cost.
  2. The Studios reserves the right to invoice the 3rd party responsible for the booking if required.
  3. All incidental expenses hire of services and facilities incurred prior to postponement/cancellation to be charged in full.
  4. The Studios reserve the right to charge in the event of using a studio prior to the designated start time, excessive overrun or exceptional office service usage.
  5. The Studios cannot accept any liability should the venue contain competitive clients.
  6. Our in-house streaming solution may use servers to stream via the USA. Streaming Privacy Policy – click here
  7. The Studios cannot accept any liability for loss or damage to client’s property or stored materials unless caused by negligence on the part of the Studios.